Your personal data is handled with care at gobet. This Privacy Policy explains exactly what information we collect, how we use it, and the choices you have as a player in the Philippines.
This Privacy Policy applies to all users of the gobet platform at gobet.bar and describes how we collect, use, store, and protect your personal information. By registeringan account or using our services, you agree to the terms of this Privacy Policy. We are committed to protecting the privacy of all players based in the Philippines and handling your data responsibly at all times. If you have any questions about how your information is used, you can reach us at [email protected].
When you register for a gobet account, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required to process deposits and withdrawals. During gameplay, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall user experience on both desktop and mobile.
The personal information you provide is used primarily to create and manage your gobet account, verify your identity in accordance with applicable regulations, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or services. Technical and usage data is analysed to improve platform performance, fix issues, and personalise your experience on the site. We may also use aggregated, anonymised data for internal reporting and product development purposes. We do not use your personal information for any purpose that is not described in this Privacy Policy, and we will always seek your consent before using your data in a new way.
gobet uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in and remembering your session preferences. Analytics cookies help us understand how players navigate the site so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features. By continuing to use the gobet platform, you consent to our use of cookies as described in this section.
gobet does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection laws. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance.
We retain your personal information for as long as your gobet account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Financial transaction records are kept for a minimum period as mandated by relevant financial and gaming regulations. If you request the closure of your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may request a copy of the personal data we hold about you at any time by contacting our support team. We will respond to all data access requests within the timeframe required under applicable Philippine data protection legislation.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. Your account is protected by password authentication, and we strongly recommend that you use a strong, unique password and do not share your login credentials with anyone. All financial transactions on the gobet platform are processed over encrypted connections to ensure the security of your payment details. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you use the service at your own risk. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take prompt action.
As a user of the gobet platform based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request the deletion of your personal data, subject to any legal obligations that require us to retain certain records. If you wish to withdraw your consent for any specific use of your data, you can do so by contacting our support team, though this may affect your ability to use certain features of the platform. You have the right to lodge a complaint with the relevant data protection authority in the Philippines if you believe your privacy rights have been violated. We take all privacy concerns seriously and will work with you to resolve any issues as quickly as possible.
The gobet platform is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the legal gaming age. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have registered on the platform are encouraged to contact us at [email protected] without delay. We are committed to maintaining a safe and responsible gaming environment for all users in the Philippines.
gobet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the gobet platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gobet handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected] and we will do our best to respond promptly. For questions about your rights under Philippine data protection law, you may also contact the relevant regulatory authority. We value your trust and are committed to being transparent about our data practices at all times. You can also visit our FAQ page for answers to common questions about your account and our services.
Quick answers to what players in the Philippines most often ask about data privacy on gobet.